FAQ
Payment
What payment methods do you accept?
We accept all major credit cards and bank transfers for a smooth and convenient checkout experience..
How secure is my personal information?
Your security is our priority. Diva’s Emporium adheres to the highest industry standards to safeguard your personal information. We use SSL (Secure Socket Layer) technology to encrypt your credit card and personal details during transmission, ensuring safe and secure payment processing
How do I know if my order has been shipped?
Once your items are dispatched, we’ll notify you via WhatsApp using the phone number provided at checkout. For international orders, a tracking number will be issued, usually within a few days after dispatch, allowing you to monitor your order status on our online tracking page.
The tracking site says it was delivered, but I haven’t received my package yet.
Once your items are dispatched, we’ll notify you via WhatsApp using the phone number provided at checkout. For international orders, a tracking number will be issued, usually within a few days after dispatch, allowing you to monitor your order status on our online tracking page.
Shipping & Delivery
Do you ship internationally?
Yes, divasemporium.net ships worldwide. Shipping is available to most locations around the globe.
How long does it take for my order to ship out?
All items have a handling period before they are dispatched. 99% of order are back within 1-5 days of payment. We will notify you by email once your items have been shipped.
My order did not arrive on time. What should I do?
If your local order do not arrive within 2 business days from the purchase date, please contact us at contact@divasemporium.net
How long does shipping take?
- Standard International Shipping: 8 – 10 business days
- Handling Time: All orders are dispatched from our warehouse within 3 business days. During peak periods, please allow up to 6 business days for dispatch.